Help Center
Answers to the most common questions from guests and hosts on the Tripundo platform.
Choose how you use Tripundo
Separate content leads you to the answer you need.
I travel as a guest
Reservations, payment, cancellation, arrival and reviews.
I host a property
Account, properties, units, pricing, calendar and reservations.
Have a place you want to list?
Find out how Tripundo works for hosts and start your registration from the host landing page.
What guests ask most often
Reservations, cancellations and payment methods.
Do I need a Tripundo account to book accommodation?
You do not need to create an account before starting a booking. During...
How do I access a booking made without an account?
Open the secure “All details” link in your email or SMS confirmation....
How can I register or sign in?
Guests can register with an email address or use an available Google o...
What hosts are most interested in
Onboarding, units, pricing and availability.
How do I register as a host?
Open Tripundo’s host page, select “Be a host”, enter an email and veri...
Can I register as an individual or a legal entity?
Yes. Tripundo supports accounts of individuals and legal entities. The...
What information is required for an account?
The basic details include your email address, contact information and...
Protect your data
Tripundo support will never ask for your password, CVV, full card number or a one-time bank code. Report a suspicious message from your authorized reservation or host account.