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Messages, privacy and safety

What should I do in an emergency or dangerous situation?

If there is an immediate danger to life, health or property, first contact the relevant emergency services. Then, when you are safe, notify Tripundo and provide the booking number and a brief description. FAQ and customer support are not a substitute for emergency services.

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Can Tripundo see messages with the host?

The host is asking for payment to an unknown account or for card details in a message. What should I do?

Someone claiming to be Tripundo called and asked for my CVV or security code. Is that safe?

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