What happens if the booking-fee charge fails?

You will receive an email and SMS notification. You have 24 hours to ensure that the same card has sufficient funds. The card for an active booking cannot currently be replaced. The system then automatically makes one more charge attempt using the same card/token.

If the second attempt also fails, the booking is automatically cancelled and the dates are released. The “Book again” button takes you to the same property page with the dates, number of guests and other non-sensitive information from the previous flow preserved. Availability and the current price are checked again, and you enter a new card on the WSPay page. The new booking is not guaranteed until you receive a new confirmation.